Need WordPress help or support?

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Frequently Asked Questions

How long will it take to fix my WordPress Website?

If this is an Emergency fix we’ll get started as soon as we receive payment from you and will keep in contact regarding timings. For an Easy Tweak or Standard Fix we’ll get started within two business days of receiving payment.

What payment methods do you accept?

We accept payment via Paypal and bank transfer. For faster service please pay using Paypal as we receive notification of your payment very quickly.

Do you fix all WordPress problems?

We certainly try to correct all WordPress issues. Please understand that there are millions of combinations of WordPress Plugins and Themes and there is no possibility of being familiar with all combinations. Some Plugins and Themes are also coded very badly and these can be very difficult to work with.

I bought a Theme from ThemeForest. Why doesn’t it work?

There is little quality control at ThemeForest and many people, unfortunately, are disappointed by ThemeForest Themes. We recommend only purchasing Themes from sellers listed at http://wordpress.org/extend/themes/commercial/ as Theme sellers listed there meet certain minimum standards.

Should I take a Backup before you start work?

Yes, please ensure that you have a backup of your Website before we commence work on your Website.

What are your terms and conditions?

There is a link to our Terms and privacy policy in the footer area of every Page on our Website.